Category: Editorial

DentalXChange Acquires Longtime Partner ExtraDent

DentalXChange - Better Tools for Your Practice!

DentalXChange, a leader in dental payments and data connectivity, announced the acquisition of long-time partner, ExtraDent.

The new union builds on a decade-long alliance between the two firms whose goals and technologies complement one another making this an advantageous marriage for both companies and the clients they serve. Additionally, DentalXChange’s solution portfolio expands with the addition of ExtraDent’s Virtual Assistants solution which assists front office team members with revenue cycle management tasks so patient focus can be the number one priority.

“Our company has a proven history of industry innovation and a long-term vision for what today’s dental stakeholders need and want,” explained Paul Kaiser, CEO of DentalXChange. “Clear, strategic transactions like this one keep us well-positioned to remain at the forefront of both innovation and efficiency for the patients, providers and payers we serve.”

Kaiser notes that the ExtraDent team brings a wealth of dental industry knowledge and experience to DentalXChange.

Clint Walker, President of ExtraDent said, “We are proud to be a part of the DentalXChange team, and have been since 2012. This new strategic structure benefits our dental clients and partners by increasing their access to the latest technology while maintaining the exceptional customer service for which both our companies are known. We look forward to this opportunity to expand our growth and success.”

National Dentex Officially Opens New Headquarters, State-of-the-Art Lab and Education Center

National Dentex Labs (“NDX”), the largest network of fully-owned dental labs in North America, announces its new corporate headquarters in Jupiter, Florida. The nearly 40,000-square-foot facility includes corporate offices, a state-of-the-art dental lab, a fully operational dental suite and a premier education center.

The new headquarters supports more than 100 employees on-site, including certified dental technicians, and also serves as the central hub that backs NDX’s network of more than 60 full-service dental labs across the United States.

“Our new Jupiter headquarters is a showcase facility that offers a collaborative and innovative environment for our employees and the dentists we serve,” says Tom Daulton, chief executive officer of NDX. “Our robust education center will attract dentists around the country to further their training in the latest and most innovative dental practices.”

NDX Palm Beach, the on-site lab housed at the new headquarters, offers superior dental prosthetics, including custom-made crowns, bridges and implant restorations. NDX designers utilize 3Shape software and 5-Axis milling machines to ensure faster, more efficient and accurate results – with advanced printers, including Carbon 3D, to provide the highest quality products and a precise fit.

In addition, the operatory and NDX Education Center will host special continuing education events for dental professionals with guest lectures by renowned leaders in the dental industry and unique interactive experiences.

Nationwide, NDX employs nearly 4,000 dental professionals dedicated to serving tens of thousands of dentists, from the independent dentist to the large DSOs.

Delta Dental’s Annual Community Giving Increased To $106 Million In 2021

Logo of Delta Dental

The Delta Dental Institute released its 2021 Community Impact Report, highlighting the philanthropic investments that Delta Dental made last year to support the oral and overall health of communities across the country. A national leader in oral health giving, Delta Dental supported efforts and initiatives that expand access to care, advance health equity, build resilient communities, and innovate for a healthier tomorrow.

In total, Delta Dental invested $106 million in communities in 2021 — an increase over 2020 — and positively impacted more than 21.3 million lives.

“For nearly 70 years, Delta Dental has been driven by our mission to advance the oral and overall health of the people we serve and the communities we call home,” said James W. Hutchison, president & CEO, Delta Dental Plans Association. “We are proud to be one of the nation’s leaders in oral health giving and we look forward to continuing to collaborate with our communities and partners on the journey toward better health for all.”

“I’m so proud that our community impact work continues to focus on addressing health disparities and expanding access to care in underserved communities,” said Vivian Vasallo, executive director, Delta Dental Institute. “Equity is at the heart of what we do, and we’re committed to equipping all members of our communities with the tools they need to live their healthiest lives.”

The 2021 Community Impact Report, “Our mission: your health,” explores four main areas of Delta Dental’s community impact efforts:

  • Expanding access to care: Delta Dental supported dental treatment and prevention programs — such as free dental clinics — that reached 10 million people and helped 4.4 million more get access to fluoridated water.
  • Advancing health equity: Delta Dental funded scholarships and grants for underrepresented students pursuing careers in oral health, including support for dental students at Howard University and Meharry Medical College, the only two HBCU dental schools in America. Delta Dental also reached more than 10 million people through oral health education programs, with a focus on underserved communities.
  • Building resilient communities: Delta Dental expanded access to healthy food, supporting food drives and food banks that supplied more than 17 million meals, and prioritized sustainability through investing in water bottle-filling stations in schools and other efforts.
  • Innovating for a healthier tomorrow: Delta Dental focused on the future by funding research and supporting new care models and technologies, like medical-dental integration and teledentistry, to help develop new solutions to improve care.

To accompany the report, today Delta Dental also released a video and digital story detailing its community impact work, including an interactive map showcasing specific initiatives in all 50 states, Washington, D.C., and Puerto Rico.

The full report is available online at 2021cir.deltadental.com.

Today’s Dental Network Adds Contemporary Periodontics & Implant Dentistry To Partner Network

Today's Dental Network Adds Contemporary Periodontics & Implant ...Today’s Dental Network, a leading multi-specialty dental practice network and support organization to dental providers in Florida, has officially formed a partnership with Contemporary Periodontics & Implant Dentistry, a state-of-the-art facility in St. Petersburg, Fla., led by Michael R. Tesmer, DMD, MS. Contemporary Periodontics is the fifth periodontal practice in the TDN network and the first practice in the St. Petersburg, FL market, marking the company’s vision to expand both its specialty practice and geographical reach.

Our partnership with TDN enables us to elevate our clinical excellence, as well as grow the practice.

“We believe partnering with top specialty practices serves as a key entry point to expanding TDN’s footprint into new geographical markets,” says Kevin Krause, DMD, chief executive officer for TDN. “As a premier periodontic practice in the St. Petersburg market, Dr. Tesmer and his team are a great fit with TDN’s multi-specialty model. We are delighted to welcome them to our growing network.”

Established in 1997, Contemporary Periodontics & Implant Dentistry is a state-of-the-art periodontal dental practice providing the latest treatment options available to patients, including advanced dental implant care, periodontal plastic surgery for receding gums, aesthetic crown lengthening and laser periodontal therapy, for over 25 years.

“We’ve known both Dr. Tesmer and Dr. Langston for quite some time and have admired their commitment to clinical excellence, advanced periodontal therapeutics, and outstanding patient care,” says Ryan Taylor, DDS, MS, head of periodontics at TDN. “The addition of Dr. Tesmer, Dr. Langston, and their team not only expands TDN’s periodontal offering, but it also further raises the bar with the addition of two top clinicians to our partnership network.”

“Our partnership with TDN enables us to elevate our clinical excellence, as well as grow the practice,” says Michael R. Tesmer. “We will continue to manage the clinical side of the practice, while Dr. Langston, myself and our team gain access to administrative support. We are also looking forward to the collaboration with Dr. Taylor, Dr. Krause and the other highly skilled doctors and surgeons in the network.”

5 Ways To Keep Your Private Practice Competitive: The Trend Toward the DSO Business Model

By William S. Barrett, Esq., CEO, partner and co-chair, National Dental Law Group at Mandelbaum Barrett PC.

The increasing expansion of dental support organizations (DSOs) has become a polarizing topic in the dental industry over the last several years—some professionals credit DSOs as being a useful tool in the practice of dentistry, while others blame the DSO business model for destroying dentistry as we know it.

Despite this back and forth, the DSO model continues to be a popular and growing option for many dental practitioners. According to the American Dental Education Association, in 2021, 18.1% of dentists intended to work in DSOs immediately after graduating dental school, while the American Dental Association Health Policy Institute reported that 10.4% of all dentists in 2021 were already affiliated with a DSO.

Based on current trends, these numbers will only continue to grow in the foreseeable future. Declining insurance reimbursements and regulatory changes will favor larger organizations with more available capital, and well-documented changes within the industry will also drive consolidation.

As time goes on, even established individual practices may find it difficult to compete against DSOs for talented dental associates because of the DSOs’ abilities to offer higher guaranteed compensation and robust benefit packages.

Further, in exploring potential practice exit strategies at the time of retirement, even the most established and independent private practitioner dentists might find that selling to a DSO provides the most practical exit strategy because their access to capital and debt is more advantaged than that of most individuals. This is especially true in very large practices with multi-million-dollar valuations.

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Espire Dental Acquires Colorado-Based Meadows Dental Group, Expanding To 20 Practices

Rallyday Partners | Purpose | Rallyday PartnersEspire Dental, a fast growing, doctor-led Integrated Dental Organization (IDO), is pleased to announce the recent acquisition of Meadows Dental Group in Lone Tree, CO. Founded in 2018 and headquartered in Denver, CO, Espire Dental currently has 20 practices located throughout Colorado, California, Oklahoma and Wyoming.

The company is actively seeking and acquiring practices with a clinical philosophy that focuses on the patient experience, while placing significant emphasis on elevated, quality clinical care and true employee fulfillment. The addition of this new Colorado practice bolsters Espire’s position in the Denver market while broadening the quality of dental care available to patients throughout the state.

Tim Hill, CEO of Espire Dental, is excited about the alignment with the new practice. “It’s wonderful to partner with a practice and team as committed to excellent patient experience and elevated clinical care as we are. This highly visible location fits perfectly within our existing footprint in Denver, and we are excited to work together with Drs. O’Leary and Peppler to elevate the quality of dental care for more patients in the southern part of town.”

Dr. Joseph O’Leary, D.D.S., is the founder of Meadows Dental Group. He and his partner Dr. Scott Peppler have assembled an excellent team of doctors and team members to serve the south Denver Metro area and their practice is a natural fit with Espire. “I knew very early after meeting the team at Espire, that they were the best fit for our practice, team and patients. We are proud to be joining with a great business partner who will not only help our practice grow, but will support the elevation of our patient experience as well,” said Dr. O’Leary said.

Espire Dental provides world-class support in operations, clinical training, human resources, marketing and finance, allowing Espire’s dentists to focus all their attention on patient care and elevating their clinical team members’ everyday experience as a valued employee. For Tim Hill, the idea of providing business support to practices while also driving elevated patient and team experiences, is what makes Espire different from other support partners.

Delta Dental Report Finds Many Are Unaware of Connection Between Poor Oral Health and Serious Medical Conditions

Top 129 Complaints and Reviews about Delta Dental | Page 2

Delta Dental released the 2022 State of America’s Oral Health and Wellness Report, a nationwide analysis of consumer opinions and behaviors relating to oral health. Findings from the Delta Dental-commissioned research of U.S. adults and parents of children ages 12 and younger illuminate what they thought about their oral health and what they did to properly care for it at home and with their dentist during 2021. A few highlights from this year’s report include:

Public interest prevails in getting smarter about oral health’s link to better health

Visits to dentist on the rise

New research finds 9 in 10 U.S. adults want to learn about oral health’s critical connection to overall health.

“While our survey indicates that most adults and parents across the United States understand that oral health is critically important to overall health, it appears that most don’t fully realize the ways oral health is linked to serious health issues. Unfortunately, this lack of understanding isn’t surprising, as people often think of the mouth and body as two distinct parts,” said James W. Hutchison, President & CEO, Delta Dental Plans Association. “One way we continue to partner with the public on their journey to better health is by maintaining our commitment to elevate their awareness of the essential role of oral health.”

To read the full 2022 State of America’s Oral Health and Wellness Report and learn more about the report’s methodology and findings, click here.

About the research

The 2022 State of America’s Oral Health and Wellness Report is based upon Delta Dental-commissioned research conducted between January 19 and January 28, 2022, by Material, a global insights and strategy consultancy, using an email invitation and online surveys to two audiences recruited through an opt-in panel:

Quotas were set to ensure a reliable and accurate representation of the U.S. population of adults and parents with children ages 12 and younger. The report has a margin of error of +/- 3%.

Viper Equity Partners Rises To More than $300 Million Value In Q1 2022

Viper Equity Partners Celebrates A Successful String of Marquis East ...The consolidation of the dental industry has been growing steadily over the last 20 years. Today, 30% of americas dentists have joined one of the 600 DSOs making it the most active market in healthcare. Deal values based on EBITDA have risen above 11x for marquee single offices.

Old-school bloated DSOs have given way to progressive new players with partnership models that have structures favorable to the selling doctors. These groups offer the doctors higher front-end cash with equity rolls that really pay off at recaps or the doctors’ exit. Truly an amazing time for dentists and all dental specialists.

 

A driving force has been Florida-based Viper Equity Partners, a seasoned firm with expertise in deal structure, industry experience and everything healthcare. Leading Viper is David C. Branch, a private equity veteran and founder past CEO of one of the country’s largest radiology MSOs.

The rest of the team are all deep-rooted senior healthcare and finance executives. They credit their success to the depth of understanding of exactly what the job is, and it sets Viper apart from all others. Their reputation industry wide is they work diligently on task and time, produce real valuations, and support their clients and buyers from start to finish on every deal.

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Pacific Dental Services Recognizes National Volunteer Week

Leading dental support organization Pacific Dental Services (PDS) is proud to join Points of Light in celebrating National Volunteer Week (April 17-23, 2022), a time to recognize those who donate their time, money and talents to be a force for good in the world. At the heart of Pacific Dental Services is its culture of service. In fact, PDS created a We Serve department that focuses on service-oriented initiatives such as donated dentistry, fundraising drives and international volunteerism.

For the first time in more than two years, 10 PDS team members and supported clinicians volunteered their time and traveled to Xenacoj, Guatemala last week with the PDS Foundation to provide oral health care at the PDS Foundation Clinica Dental. The clinic was established in 2015 to respond to the widespread need for oral health care. More than half of Guatemala’s population experiences poverty in some form and 13% live in extreme, impoverished conditions. Dental disease is prevalent for more than 16 million people throughout the country.

PDS-supported dentists, dental assistants, volunteers and students from the University of San Carlos of Guatemala served alongside the clinic’s dentist, Dr. Rodrigo Letona Barillas, where they provided more than $172,000 in donated dentistry and created access to care to 165 patients. The Pacific Dental Services Foundation is a 501(c)(3) charitable organization whose mission is to improve overall health by improving oral health, through opportunities to serve locally, nationally, and internationally. Its three main programs are special needs dentistry, dental assistant scholarships and international service trips.

“Service is at the heart of Pacific Dental Services and participating in PDS Foundation international trips are one way our supported dentists and team members lend a helping hand to individuals who lack access to care,” said Kyle Guerin, Director, PDS Foundation and Corporate Social Responsibility. “It’s heartwarming to know that we can help make a positive impact around the globe, one smile at a time.”

Each year, Pacific Dental Services provides eight hours of paid volunteer time to each of its employees, or team members, and encourages its supported dentists and their teams to provide high-quality donated dentistry to underserved patients. In 2021, PDS team members and supported clinicians provided $8 million of donated dentistry throughout the year and as part of the annual Smile Generation Serve Day event, volunteered 50,000 hours to worthy charities and organizations, and raised $660,000 for charity: water and more than $500,000 for the PDS Foundation Dentists for Special Needs office.

Smile Generation connects consumers with trusted dentists who are dedicated to providing an exceptional patient experience and advanced clinical care. Now in its 12th year, Smile Generation Serve Day is a nationwide campaign of giving focused on providing donated dental care to patients in need, providing them with cleanings, exams, digital X-rays, extractions, restorations, and more. PDS-supported dental offices throughout the United States open their doors to provide donated dentistry creating access to care for hundreds of thousands of patients.

Awarded for these services, PDS has been named an honoree of The Civic 50 Orange County by OneOC and Points of Light, the world’s largest organization dedicated to volunteer service in 2017, 2019 and just recently in 2021. The award recognized Pacific Dental Services as one of the most community-minded companies in Orange County, as determined by an independently administered and scored survey.

Since its inception in 1994, PDS-supported dentists have been committed to clinical excellence and providing the Perfect Patient Experience to strengthen the communities in the markets we serve. This includes educating patients about the link between oral health and whole-body health – what PDS and its supported practices call the Mouth-Body Connection. Research shows that harmful bacteria and inflammation in the mouth can indicate and even cause systemic conditions throughout the body. Maladies of the mouth, including periodontal disease, may be linked with other medical conditions including oral cancer, cardiovascular disease, diabetes, Alzheimer’s disease, rheumatoid arthritis and more.

Questions To Ask Yourself When Identifying Your Ideal Dental Practice

Dr. Suzanne Ebert

By Dr. Suzanne Ebert

There is no such thing as a typical dental practice. They can range from standalone rural spaces to sleek urban offices, with everything in between. When trying to nail down your ideal, some factors are easy to identify: treatments offered, schedule, and target compensation.

Other factors fall into gray areas, where an “ideal” is harder to articulate. In these cases, you need to think about what sounds most appealing to you.

Ask yourself these questions to begin deciding what kind of practice will suit you best.

Are you a relationship- or volume-driven dentist?

Some dentists build their practices on patient relationships, while others focus on driving volume. The approach is reflected in the practice’s policies and patient expectations.

A practice built around patient relationships may have processes that ensure no one ever waits more than 5 minutes beyond their appointment time. These dentists tend to spend more time with each patient and nurture each relationship rather than delegating this function to staff. These practices may be entirely fee for service and often charge in the top 1%.

By contrast, a volume practice may run multiple treatment rooms simultaneously by delegating as much as possible to auxiliaries. In this model, staff members are the primary relationship builders while the dentists work on doing their tasks as efficiently as possible. These practices tend to accept insurance and make up for lower fees through increased volume.

Both practice styles can be professionally and financially rewarding, but they are typically incompatible.

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